Last Updated: 07/04/2023

1. Terms of Purchase

We are able to accept the following payment methods: Mastercard, Visa, American Express, Discover.

We require full payment in advance of the Service in order to secure your reservation. Tours cannot be guaranteed without full payment upfront.

Please verify that the Service(s) and cost(s) displayed in your shopping cart when purchasing through the Sites are correct before finalizing payment.

We are not responsible for tickets obtained from unauthorized sources which may not be valid.

The prices listed are per person.

Prices are subject to change until the booking has been processed and confirmation provided to the customer based on real-time availability, promotions and/or prices from our suppliers.

If you have a coupon code, it must be applied BEFORE purchase. We cannot apply any retroactive discounts.

Promotional codes cannot be stacked, consolidated, transferred, re-used, or redeemed for cash value unless otherwise noted. All promotional codes have an expiration date, whether explicit or not. Where allowed under applicable law, expiration dates for coupon codes, promotional codes, or discounts are set at 1 year from issuance when no date is explicitly noted.

All bookings are processed in ($) US Dollars.

Guests accept any and all fees associated with Purchases using credit card.

2. Cancellations & Refunds

Cancellations made more than 72 hours (23:59 local time) prior to tour commencement are eligible for a refund for the full value of your booking, or may be exchanged for future tour credit.

Cancellations received within 72 hours of departure, late arrivals, and no-shows after a tour departs are not eligible for refunds.

These Terms and Conditions encompass the Cancellation Policy by reference. By making a purchase or booking or using any of our services, you are agreeing to these Terms and Conditions and the Cancellation Policy referenced herein.

Any cancellation/amendment must be communicated:

Via e-mail to: detourballc@gmail.com

A booking is considered successfully cancelled or amended only after we send successful notification via email and cancellation/amendment fees are assessed.

All tours are sold as an entire package; as such there will be no offers of partial refunds for portions of a service that a guest has decided not to utilize.

Force Majeure. If a site, attraction, or visit on your schedule tour service/itinerary is closed due to force majeure, including strikes or other unforeseen closures, the Company will do its best to contact guests soon as possible, and offer a suitable substitution, reschedule a different service, or provide a refund, pending availability and at full company discretion.

3. Admission & Entry

Upon Purchasing a Service, you will receive a confirmation email that details meeting location and specific meeting time.

Guests are asked to arrive to the meeting point 15 minutes prior to the start of the tour.

Give yourself ample time to reach meeting points. If you or your travel companions are running late or need assistance in finding the meeting point, please email DeTourBALLC@gmail.com, and we will do our best to assist you, however it is your ultimate responsibility to reach a meeting point on time.

We are unable to compensate or reschedule any guests who miss their tour due to traffic or any other circumstance.

The operator is not responsible for participants failure to arrive at a tour meeting point on time.

Please ensure that all members of your party have a valid photo ID on them on the day of the visit. You must be the legal age (18) to consume alcohol on our tours.

The use of illegal or controlled substances, including smoking marijuana, is not permitted at any time. The smoking of tobacco, e-cigarettes or other products the produce a vapor or smoke is allowed only in designated outdoor smoking areas.

The Participants are responsible for arranging transportation to their next destination at the conclusion of the tour.

4. Attire

All guests must wear proper attire, including shoes and shirt, at all times. We reserve the right to refuse service to or remove any person, in our sole discretion and without liability, wearing attire that we consider inappropriate or attire that could detract from the experience of other guests.

5. Travel Insurance

We strongly recommend guests arrange travel insurance to cover cancellations and delays due to unforeseen circumstances, or those beyond all control (e.g. inclement weather, strikes, seismic events). We also recommend guests arrange medical and personal insurance to cover any medical expenses, loss of personal belongings, or other such travel mishaps. Guests agree we, and any local partner operators, are not liable for any of such unforeseen circumstances, and hold both parties harmless. All claims to reimbursements for insurance must go directly through the guests’ insurance provider.

6. Right to Manage

We reserve the right, but do not undertake the obligation to:

Monitor or review the Purchases and Services for violations of the Terms and Conditions and compliance with our terms and policies

Report to law enforcement authorities and/or take legal action against anyone who violates the Terms and Conditions

Refuse or restrict access to or the availability of any Services if you violate the Terms and Conditions, the law, or any of our terms or policies

Manage the Services in a manner designated to protect our and third parties’ rights and property or to facilitate the proper functions of the Services

We reserve the right, in our sole discretion, to deny access to and use of any Service to any person for any reason, including without limitation for breach of representation, warranty, or covenant contained in the Terms and Conditions, or any of application law or regulation.

7. Changes to Terms

We may update or revise these Terms and Conditions or any other policies related to the Services or Purchases at any time and in our sole discretion by updating this page with any revisions. You should visit this page periodically to review the Terms and Conditions because they are binding on you to the fullest extent permissible by applicable law. Any modifications to these Terms and Conditions will only be valid if in writing and updated to this page. If anyone offers or attempts to modify the terms of these Terms and Conditions, he or she is not acting as an agent for us or speaking on our behalf. You may not rely on, and should not act in reliance on, any statement or communication from anyone purporting to act on our behalf and only rely on the Terms and Conditions as set forth here.

8. Assumption of Risk

You and all guests assume all risk of danger and injury when participating in the Services. No suit shall be maintainable for loss of life or bodily injury to you or any guest.

9. Privacy

Any personal information that you disclose to us is subject to our privacy policy which governs the collection and use of information that is supplied. You understand that through the use of the Services and any Purchases, you consent to the collection and use of this information. As part of providing you with the Services, we may need to provide you with certain communications, such as service announcements, administrative messages and customer feedback notifications. These communications are considered part of the Services we provide and you may not be able to opt-out of receiving.

10. Governing Law

These Terms and Conditions and its interpretation shall, to the maximum extent allowed, be governed by and construed in accordance with the laws of the city of Buenos Aires, Argentina.

The exclusive jurisdiction for any claim or controversy arising out of or relating to this agreement shall be in the city of Buenos Aires, Argentina and each party hereto irrevocably waives any objection it may now or hereafter have as to the venue of any such suit, action or proceeding brought in such a court or that such court is an inconvenient forum.

11. Indemnification

YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS DETOURBA LLC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES FROM AND AGAINST ANY ACTUAL OR THREATENED CLAIMS, ACTIONS OR DEMANDS, LIABILITIES AND SETTLEMENTS (INCLUDING, WITHOUT LIMITATION, REASONABLE LEGAL AND ACCOUNTING FEES) RESULTING (OR ALLEGED TO RESULT) FROM YOUR USE OF ANY SERVICES IN ANY MANNER THAT VIOLATES OR IS ALLEGED TO VIOLATE APPLICABLE LAW OR THESE TERMS AND CONDITIONS.

12. Disclaimer of Liabilities

You acknowledge that the various third party suppliers that provide transportation, sightseeing, guiding, accompaniment, escort, activities, or other services connected with any booked tours are independent contractors of the Company. We make arrangements with these independent contractors solely for your convenience. We do not act on behalf of, control or supervise the parties, entities, or persons who own, furnish or operate such services as independent contractors and we have no authority to control or direct the means of transportation or any other aspect of the services furnished by independent contractors. Such services are subject to the terms and conditions of those suppliers. The Company and its respective employees, websites, brands, subsidiaries, parent entities, affiliated entities, officers, directors and representatives (“Released Parties”) neither own nor operate any independent contractor which is to, or does, provide goods or services for these trips, tours and forms of transportation, and, as a result, do not maintain any control over the personnel, equipment, or operations of these suppliers, and assume no liability for and cannot be held liable for any personal injury, death, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be occasioned by reason of (1) sickness, weather, strikes, hostilities, wars, terrorist acts, acts of nature, local laws or other such causes (2) any wrongful, negligent, willful, or unauthorized acts, defect, omissions or default on the part of any of the tour suppliers, or other employees or agents in performing these services, (3) any defect in or failure of any vehicle, equipment, instrument owned, operated or otherwise by any of these suppliers, or (4) any wrongful, willful, or negligent act or omissions on any part of any other party not under the direct supervision, control or ownership of the Company. You agree to release, hold harmless, and indemnify the Released Parties from and against any claims, damages, costs or expenses arising from any of the foregoing. All services and accommodations are subject to the laws and regulations of the country in which they are provided. The Company is not responsible for any baggage or personal effects of any individual participating in the tours or trips arranged by it. Individual travelers are responsible for purchasing a travel insurance policy, if desired, that will cover some of the expenses associated with the loss of luggage or personal effects.

WE DO NOT ASSUME ANY RESPONSIBILITY OR LIABILITY WHATSOEVER FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SERVICES, INCLUDING BUT NOT LIMITED TO any personal injury or property damage. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.

YOUR SOLE REMEDY IS TO CEASE USE OF THE SERVICES. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THESE TERMS AND CONDITIONS, IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT, BREACH OF DUTY OR OTHERWISE, EXCEED THE AMOUNT OF ANY PAYMENTS MADE BY YOU TO US.

13. Non-Waiver

Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of the applicable right or provision.

14. Severability

These Terms and Conditions operate to the fullest extent permissible by law. If any provision or part of a provision of these Terms and Conditions is unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.